FAQ Shipping

  1. How much is shipping?
    Our standard shipping fee is $54 USD. This is because all orders ship out from Sweden and using premium, fast and safe carriers like UPS or DHL to ensure you get your products quickly.

  2. Can I get free shipping?
    YES! All orders over $1000 USD will ship for free worldwide!

  3. When will you ship my order?
    Speed is our priority. All orders will ship out the same or next business day. Orders placed on weekends will ship out the following business day.
  4. Do you ship to my country?
    We're always working to be able to ship to every country. Currently we can ship to all countries word wide except the ones on our ❌ NO SHIP ZONE listed below.

    • Argentina
    • Ascension Island
    • Bahamas
    • Bolivia
    • Brunei
    • Colombia
    • El Salvador
    • Eritrea
    • Fiji
    • Haiti
    • Honduras
    • Jamaica
    • Laos
    • Lesotho
    • Liberia
    • Libya
    • Mauritania
    • Mauritius
    • Mexico
    • Namibia
    • Papua New Guinea
    • Russia
    • Somalia
    • Trinidad & Tobago
    • Tristan da Cunha
    • Turkmenistan
    • Venezuela
    • Wallis & Futuna
    • Yemen.
  5. What courier do you use to ship wholesale orders?
    Usually, we use UPS Express shipping arrangement, as it's the fastest when shipping from Sweden. We support others as well, like DHL etc.
  6. Will the order be delivered by local post?
    No, all B2B/wholesale orders are being shipped through door-to-door express shipping arrangement.
  7. When can I expect my delivery to arrive?
    Shipping can be as long as 2 to 5 business days if the order is from a country far from Sweden, and considering the process at your country's local custom.

  8. Where can I track my order?
    All shipments are fully trackable and delivered directly to your door. Once the order is in transit, an email with tracking information is immediately sent out. Or, you can request an update or tracking number from our B2B support. The best place to check tracking is at https://www.17track.net/

  9. I have a forwarder, can we pick up my order at your place?
    Sure! Just confirm by sharing with us your forwarder's information, and we'll prepare your order for pickup.

  10. Can we deliver the order to my house rather than the store? Absolutely yes! Wherever is most comfortable for you to receive your order is where we'd love to ship it. Just enter your desired address in the "Shipping address" field at checkout.